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Shipping destinations:
We ship worldwide.
Shipping times:
International orders take 20-40 business days to be delivered and we ship within same 2-3 business days.Shipping time might vary depending on location, shipment method and other factors like the Covid-19 pandemic.
Shipping cost:
Free shipping worldwide.
You can select your preferred payment method at checkout.
We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.
Note that additional exchange fee may apply if your currency is other than US dollars.
Your 100% satisfaction is important for us.
-We offer a 30-days Return & Exchange Policy: If a product gets damaged or was faulty upon a delivery we offer 100% refund.
-Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
-To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
-For returns, please email our support with the subject 'Returns' and include your order number, name and the reason for the return.
-Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
-Please note that customers are responsible for shipping costs of returned items.
-When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
All our products are made with Grade A food materials, as stainless steel, silicon and so on. They are anti-corrosion guaranteed.
Pods can go to a 10 year lifetime, all depends on how they are used and how they are cleaned and maintained.
You can have the same result, we recommend you to use our grinder and tamper to have the best consistency and taste as usual. We also recommend to grind the coffee at it finest for more creamy effect.